Every Lockmaster.ai plan includes 24/7 AI call answering, real-time call transcripts, voicemail-to-text, intelligent call routing, and a personalized greeting trained on your business. Higher-tier plans add calendar integrations, multi-language support, CRM syncing, and advanced call analytics.

We ship updates regularly, usually every two to four weeks. Recent updates include improved multi-language detection, deeper calendar integrations, and smarter call summarization. All updates are rolled out automatically to your AI receptionist with no downtime or action required from you.

Yes. Lockmaster.ai integrates with Google Calendar, Calendly, and Acuity Scheduling. When a caller wants to book, the AI checks your real-time availability, offers open slots, and confirms the appointment on the spot. The booking shows up in your calendar immediately with all the caller details attached.

Absolutely. Your call analytics shows call volume trends, peak hours, common questions, booking conversion rates, and average call duration. You can filter by date range and export reports. These insights help you understand what your customers need and where to focus your time.

Yes, and it is easy. Just let our team know about new services, updated pricing, or limited-time promotions, and we will retrain your AI within 24 hours. You can also update simple details like hours and availability directly from your account at any time.

We are actively building integrations with popular CRMs like HubSpot and Salesforce, as well as POS systems and SMS marketing platforms. If there is a specific tool you need connected, reach out to our team at [email protected] and we will prioritize it.

All data is encrypted in transit and at rest using industry-standard AES-256 encryption. We never share your business data with third parties.

Yes. All call recordings are stored in secure, SOC 2 compliant data centers. You control retention periods and can delete recordings at any time.

For healthcare businesses, we offer HIPAA-compliant configurations. Contact our team to discuss your specific compliance requirements.

Absolutely. You have full control over what information your AI receptionist can access and share with callers. All training data is customizable.

Upon cancellation, all your data is securely deleted within 30 days. You can request an export of your call logs and analytics before cancellation.

No. We never sell or share your business data. Your information is used solely to power your AI receptionist and improve our service.

Our terms of service outline the agreement between you and Lockmaster.ai when you use our AI receptionist platform. They cover service usage, billing, data handling, and your responsibilities as an account holder. You can read the full terms on our Terms & Conditions page.

No. All Lockmaster.ai plans are month-to-month with no long-term contracts. You can cancel at any time directly from your account or by contacting support. There are no cancellation fees, and your service continues through the end of your current billing period.

Yes, we may update our terms as we add new features or adapt to regulatory changes. When we make significant updates, we notify all active customers by email at least 14 days in advance. Continued use of the service after that period constitutes acceptance of the updated terms.

If you are not satisfied within the first 14 days of a paid plan, we offer a full refund, no questions asked. After that window, we prorate your account if you downgrade or cancel mid-cycle. Refund requests can be submitted to [email protected].

You do. All call recordings, transcripts, and analytics generated by your AI receptionist belong to your business. We store them securely on your behalf, and you can export or delete your data at any time. We never use your data to train models for other customers.

If a payment fails, we will retry and notify you by email. After 14 days without a successful payment, your AI receptionist is paused. Calls go to your fallback number or voicemail. Your data is preserved for 30 days so you can reactivate anytime without losing anything.