Your data is safe with us. Always.
We handle sensitive customer conversations every day. That's why security isn't an afterthought at Lockmaster.ai. It's built into everything we do, from infrastructure to operations.
Industry-leading compliance standards
HIPAA Compliant
Protected health information handled according to HIPAA regulations for healthcare businesses.
SOC 2 Type II
Independently audited security controls for data handling, availability, and confidentiality.
GDPR Compliant
Full compliance with European data protection regulations for international businesses.
PCI DSS
Payment card industry standards for businesses that process payments over the phone.
How we protect your business and your customers
Security is embedded in every layer of our service. From the infrastructure that hosts your AI agent to the team that manages it, protection is non-negotiable.
End-to-End Encryption
Every call, every message, every piece of data is encrypted in transit and at rest. We use AES-256 encryption and TLS 1.3 for all communications.
- AES-256 encryption for stored data
- TLS 1.3 for all data in transit
- Encrypted call recordings and transcripts
Secure Cloud Infrastructure
We operate on enterprise-grade cloud infrastructure with built-in redundancy, automatic failover, and continuous uptime monitoring across multiple regions.
- 99.99% uptime SLA
- Multi-region redundancy
- Automated backups and disaster recovery
Call Security & Privacy
Your customers’ conversations are private. We implement strict access controls, call masking, and data retention policies that you control.
- Configurable data retention policies
- Call recording access controls
- PII masking and redaction capabilities
Access Control & Monitoring
Our team follows zero-trust security principles. Every access is authenticated, authorized, and logged. We monitor for threats 24/7.
- Role-based access controls (RBAC)
- Multi-factor authentication required
- 24/7 security monitoring and alerting
AI-Powered Threat Detection
Our security systems use AI to identify and neutralize threats before they escalate. Anomalous patterns are flagged and investigated in real time.
- Real-time anomaly detection
- Automated incident response
- Regular penetration testing
Transparency is our policy
We believe you should always know how your data is protected. Every client gets access to our security documentation, audit results, and incident response procedures. No black boxes, no surprises.
Enterprise-grade security, zero compromises
Your customers trust you with their information. You can trust us with yours.
24/7 AI call answering
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