Your Brand, Your Voice

Your phone receptionist is often the very first point of contact a customer has with your business — make it unforgettable. Our custom voice and branding tools give you full control over every detail of your AI receptionist's personality, from the voice and accent to the greeting, tone, conversational style, and even the way it handles hold time.

Whether you want a warm and friendly neighborhood vibe or a polished and authoritative corporate presence, Lockmaster.ai lets you craft an AI persona that feels like a natural extension of your brand — consistent across every single call.

What's included

Full creative control over how your AI receptionist sounds, speaks, and represents your business — so every caller gets the experience you designed.

• Voice selection – Choose from a curated library of natural-sounding voices across genders, ages, and accents, or clone a custom voice unique to your brand.
• Tone & personality – Define the conversational style — professional, friendly, casual, or authoritative — and the AI maintains it consistently.
• Custom scripts – Write, refine, and version-control call flows for every scenario: greetings, FAQs, bookings, transfers, and after-hours messages.
• Dynamic responses – AI adapts language, pacing, and detail level based on caller context, intent, and emotional cues detected in real time.
• Hold music & transfer audio – Upload branded hold music, promotional messages, and transfer announcements that reinforce your identity.
• A/B testing – Test different scripts, voices, and greetings against each other to optimize caller satisfaction and conversion rates.

Use cases

Businesses that invest in voice branding create memorable first impressions that build immediate trust and long-term loyalty.

• Luxury brands – Deliver a premium, polished phone experience that matches the exclusivity of your product and in-store service.
• Healthcare practices – Set a calm, reassuring tone that puts anxious patients at ease from the very first word.
• Legal firms – Project professionalism, confidentiality, and authority to build trust with potential clients during intake calls.
• Hospitality & restaurants – Create a warm, welcoming atmosphere that makes callers feel like valued guests before they arrive.
• Startups & SMBs – Sound established, credible, and trustworthy from day one — even before you hire your first receptionist.

Built-in quality assurance

Every voice interaction is continuously monitored, scored, and refined to ensure brand consistency across thousands of calls.

• Voice consistency scoring that evaluates tone, pacing, and script adherence across all calls automatically.
• Script version control with instant rollback capability, so you can test changes confidently and revert if needed.
• Quality monitoring alerts that flag calls where the AI deviated from brand guidelines or received negative caller feedback.
• Customer feedback integration that funnels post-call ratings and comments directly into your optimization pipeline.
• Multi-channel brand alignment ensuring your voice, messaging, and personality stay consistent across phone, SMS, and email.